Each year about 2 dozen people worldwide receive this award.
The corporation looks for those that have made or saved Xerox a lot of money.
In addition I would say, they look for evidence of consistent performance.
The work that I did helped the service workforce to collect reliable problem data from customers and facilitated the in-house replication and fixing of these problems.
I was also involved in solving some high profile problems worldwide.
Here is the letter I received.

Generally I find ceremonies stressfull. This one is no exception. The adrenaline in this case overcomes the jet-lag and wine but it is a close call.
On my right is Paul Allaire, on my left is Rick Thoman. They put on a good show.
